Shipping policy

Countries We Deliver To

Labchaparro delivers to addresses in the United States only. Delivery to destinations outside the U.S. is not offered at this time.

How Long It Takes

Two stages make up the delivery estimate for your order: Order Processing, followed by Shipping Transit.

We work with established U.S. carriers, so your parcel is handled securely and reaches you promptly.

STAGE DURATION
Order Processing 1–2 business days (Mon–Fri)
Shipping Transit 3–7 business days (Mon–Fri)
Total Estimated Delivery 4–9 business days

Order Cut-Off Time: an order received before 2:00 p.m. Eastern Time on a business day is processed the same day. Orders arriving after that hour, or at a weekend or on a public holiday, start processing on the following business day.

Each order is checked and packed with care before it leaves us; that work is already accounted for in the processing time shown above.

Delivery Charges

One shipping option applies to every U.S. order:

SHIPPING METHOD ESTIMATED DELIVERY COST
Standard Shipping 4–9 business days FREE

Tracking Your Parcel

The moment your order is dispatched, a confirmation email arrives with a tracking number and a link, so you can follow the parcel from dispatch right through to delivery.

Insurance and Missing Parcels

Parcel insurance is included with every shipment at no additional cost.

Should tracking show no movement for more than 5 business days after dispatch, write to us at contact@labchaparro.com. We will open a lost package investigation with the carrier on your behalf.

Problems with a Delivery

A delay, damaged packaging, a missed delivery attempt — whatever the delivery problem, contact our customer support team straight away. We will work to resolve any shipping-related issue as quickly as we can.

Contact Us

Store Name: Labchaparro

Business Name: Gomerchantsolutions Limited

Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Company No.: 17322088

Phone: +1 917 732 2178

Email: contact@labchaparro.com

Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (ET)

We aim to respond within 24 hours.